Client Testimonials

Examples of our clients

 

Arm Holdings is a $30bn semiconductor and software design company owned by SoftBank and its Vision Fund.  It is headquartered in Cambridge, England, with operations in 20 countries worldwide. We worked with Arm’s newly-created UK Senior Leadership Team to agree what role it would play and how it would operate.

Elsbeth’s work with our senior team was key for us in clarifying our role and refining our strategy, whilst going into a significant period of growth and change. As a result of Elsbeth’s facilitation, we were brought together and created the foundation for much better discussions - and much clearer decisions. This was made possible by the process, the experience and the skill that Elsbeth brings – and she brings it every time.”
Graham Budd
COO of Arm Holdings and Chair of Arm UK’s Senior Leadership Team

 

 
 

Immunocore is a privately-owned, leading T-cell receptor biotechnology company. Focusing on oncology & autoimmune diseases, they have an exciting pipeline of both proprietary & partnered programmes - with the likes of Genentech, AstraZeneca, and the Bill and Melinda Gates Foundation. We worked with their Senior Team to help them decide on the core competencies the business needed to develop as it grew; & on the culture they wanted to shape to support this growth.

Elsbeth’s work with our senior team was key for us in clarifying our role and refining our strategy, whilst going into a significant period of growth and change. As a result of Elsbeth’s facilitation, we were brought together and created the foundation for much better discussions - and much clearer decisions. This was made possible by the process, the experience and the skill that Elsbeth brings – and she brings it every time.”
Eliot Forster
then CEO of Immunocore; now CEO of F-star Therapeutics


 

Part of QBE Group, QBE’s European Insurance business writes over US $4bn in premiums annually, across 16 countries. We worked with them to help establish their new Senior Leadership Team, and to agree the team’s purpose and shared way of working.

We worked with SystemShift to kick off our new senior team. We all knew each other already, but taking the time to put the right foundations in place was critical. Elsbeth advised us on the process & led us through the steps. Her deep understanding of us, both individually & as a business, meant we couldn’t have worked with anyone else to get the results we needed in the timescales we had.”
Sam Harrison
Managing Director of QBE’s European Insurance Operations

 

Deutsche Bank is a global, universal bank with operations in 58 countries, reporting EUR25 billion in revenue in 2018.  Its largest investment banking operations are based in the City of London and it employs over 8,000 people in its UK business.  We worked with some of their senior leaders to help them articulate and implement a new growth and cost-cutting strategy in the UK.

Elsbeth’s work significantly contributed to the clarification both of the strategic direction for my function at DB and the culture we needed to create in order to deliver it.  The frameworks drove us to clearly articulate our commercial objectives and the necessary decisions we had to make to achieve them.  As I have progressed into more senior roles, the proven efficacy of these frameworks and ideas has led me to use them time and time again.
Alex Wilson
Global Head of Liquidity Management, Investment Bank Treasurer and Treasurer for UK & Ireland at Deutsche Bank

 

 
 

Oxford Instruments provides high technology products, systems and tools to the world’s leading industrial companies and scientific research communities.  We worked with them to agree their strategy for the next stage of growth; and to clarify the capabilities this meant they needed to develop within the business.

Advisers need to be credible in order to advise. I remember wondering whether someone with little background in our sector could become a strategic adviser to us. Elsbeth devoted real time to understanding our business and how it made money, and gradually developed a point of view about how we could be even more successful. Perhaps because of her past experience as an equity analyst, Elsbeth has an uncanny knack of knowing what to ask, when to listen, when to push and where the holes are. That’s a powerful combination that challenges and supports you in equal measure. The decisions we made as a result of this strategy process, and her advice, laid the foundations for Oxford’s next stage of growth. I have since brought Elsbeth into help other companies on whose Boards I have sat. She has always added value and delivered what we needed.
Jonathan Flint
then CEO of Oxford Instruments

 

InCrowd develops health-care software to help drug developers gain fast insights from physicians, nurses and patients about their products. We worked with them to make clear decisions about which strategic areas to prioritise as they considered how best to fund their next stage of growth.

We worked with SystemShift to facilitate our final strategy ahead of our sale. It was a critical time when we really needed to be clear on the arenas we wanted to be in and our real differentiators. SystemShift’s experienced facilitation and wise counsel enabled us to clarify our arenas and differentiators, as well as the sequencing of choices we needed to make to deliver them
Janet Kosloff
Co-Founder and former CEO of InCrowd Inc.

 

Linklaters LLP is a global, magic circle law firm headquartered in London.  With over 5000 employees, and nearly 500 Partners in their 30 offices worldwide, Linklaters prides itself on being ‘best in class’.  We work with them on a number of leadership programmes, including their annual programme for New Partners and a regular 4-day programme for the firm’s future leaders.

Elsbeth and her team know us incredibly well. This means they don’t just “teach” us what they think we need – though that’s important and they do that brilliantly.  But they can also coach and advise us on how to put the learning into practice. That’s added real and immediate value to how we work with each other and with our clients.
Gideon Moore
Firmwide Managing Partner

 

Barclays plc is a global universal bank, headquartered in London and operating in personal, corporate and investment banking, as well as wealth and investment management.  We worked with over one hundred of their senior leaders, designing and delivering a leadership development programme that aimed to take them and their businesses to the next level.

Elsbeth led a year-long leadership programme aimed at accelerating the growth of high potential individuals at the Director/Managing Director level. The programme provided me with an opportunity to learn more about leadership, strategy, change and innovation. The skills, tools and knowledge gained on the programme helped me improve my ability to lead others and the organisation. None of that would have been possible without Elsbeth. Her energy, intellect, passion and engaging manner were exceptional. She balanced academic knowledge with practical examples, and helped me to think through and plan complex business scenarios to deliver tangible client benefits.
Jon Doyle
Managing Director; Chief of Staff, Barclays Legal and formerly COO, Corporate Banking Product

 

Baringa LLP is a global management consulting firm, with 75 Partners and 700 employees.  Awarded accolades by both its clients and its people – as a great company to work with, and a great place to work – Baringa has delivered enviable levels of year-on-year growth.  We worked with the firm to help prepare its Partners for the next stage of growth, designing and delivering a programme that covered leadership, strategy, culture, communication and commercial acumen.

Elsbeth has been an outstanding teacher, facilitator, coach and trusted advisor to me, and the entire leadership team of 70+ partners at Baringa, for the last 18 months.  I have never worked with an outsider in quite the same way – she absorbed the Baringa culture, identified our leadership development needs and established trust across the entire Partnership almost instantly.  That means that the frameworks and tools we explored really fit us – both our strategy and our culture – and that means we’ve been using the language and the frameworks from the Programme back in the real world right from the start.  It’s now just part of how we think and what we do.  I’ve heard lots of my fellow Partners say that this was the single best leadership development programme they’ve ever been on – and the teaching and coaching is definitely world-class.  But for me, the test is what difference has it made not just to individuals, but to the firm.  The fact is the SystemShift programme helped us accelerate our leadership development and change our firm in exactly the way we wanted.
Adrian Bettridge
Managing Partner